Due to the fact
that our items are bought over the Internet, cannot be tried on ahead of time
and are bought site unseen, we have developed the following return and exchange
policy for customer service purposes. Of course, we hope that you are happy
with your selection. If for any reason you are not happy with your selection,
our return and exchange policy is as follows:
Items can be
returned for a refund or exchange with 7 days of the date of receipt. But the reason for returns caused by
yourself, cannot be accepted. Returns can be sent back within 7 days upon
receipt, all returned items must never been used and in new condition. All
returned packages must be insured. As for returning right items for a refund:
all returned items are subject to a 5% bank handling fee and shipping charges.
Buyers are always responsible for the shipping charges. Sepcial circumstances
may require partnership with corporate business partners. For more information,
please contact our customer service.
We only accept
exchanges for new and never used items with all accessories and packing. Please
send back the items within 7 days upon receipt. All return packages must be
insured, exchanges will be sent out within 5-7 days once the return has been
received. Buyers are always responsible for the shipping charges.
1. Although we
provide 100% hassle free return policy, considering the time and money
consuming, we surely appreciate if you can make all your questions and concerns
clear before placing your order.
2. Please contact
our customer service first to obtain the return address.
3. We will not be
responsible for the lose if the returned package get lost during the shipment,
original post office receipt must be kept to claim the compensation.